Abhishti

🟢 🟢 🟡 🟡 Overall Score - 128/150

Abhishti is an Indian fashion brand known for its contemporary ethnic wear. It offers stylish, modern pieces with a touch of tradition, blending rich fabrics and intricate detailing to create elegant clothing for special occasions and everyday wear.

📦 Shipment:

Abhishti's shipment process could use improvement when it comes to communication. There were no SMS or WhatsApp updates sent to the customer, although tracking information was available on the website.

🚪Delivery Policy:

The delivery service was timely, with the order arriving in just 2 days. Moreover, there were no additional delivery charges, which is a plus for customers making small purchases.

🎁 Product Experience:

The product was exactly as shown in the images on the website, and the quality was top-notch. The product arrived well-ironed and in perfect condition, meeting customer expectations.

👚 Fabric & Quality:

The fabric quality was good and aligned with the product description. The overall product condition and packaging were well-maintained, adding to the premium feel of the purchase.

☎️ Customer Support:

Abhishti offers multiple ways to get in touch, but response times can be slow. Support queries might take longer to resolve, as reported by some users who had to follow up multiple times to get their issues addressed.

🔄 Return Policy:

The return process was somewhat challenging. Although the return request was successfully raised via the website, it took 4 days for the reverse pickup to be completed. Abhishti offers a 15-day return window, which is fairly standard. However, getting the refund into the bank account took up to 30 days, and the customer had to make several calls to get the issue resolved. There were no additional costs for the return pickup, which is a plus.

⭐️ Reviews on other channels:

Abhishti has mixed reviews, scoring between 3.5 and 4.5 stars on various platforms. While people generally appreciate the quality and design of the products, there are some complaints about delayed refunds and customer service response times. Positive sentiments were noted on Instagram, while reviews on Reddit were generally favorable.

🏆 Final Verdict:

Abhishti is a good option if you’re looking for high-quality products that match the images on the website. However, be prepared for some delays in refunds and potential hiccups in customer support. The delivery and product quality make up for these minor inconveniences, so it's worth considering for a hassle-free shopping experience if you don’t mind following up for your returns.