Biba

🟢 🟢 🟢 🟢 Overall Score - 136/150

Biba is an Indian fashion brand known for its vibrant ethnic wear. Specializing in traditional and contemporary designs, Biba offers a wide range of stylish, ready-to-wear outfits that celebrate Indian culture with a modern twist, making it a go-to for women who love elegant, ethnic fashion.

📦 Shipment:

Biba keeps you informed with regular WhatsApp updates, providing a reliable tracking experience from the moment the order is placed.

🚪Delivery Policy:

The order arrived within 3 days, with no additional delivery charges, ensuring a fast and cost-effective delivery process.

🎁 Product Experience:

The product accurately replicates the images shown on the website. Both the color and size match the description, providing an experience true to what you see online.

👚 Fabric & Quality:

The fabric quality is good and matches the website images. The product has a premium feel and looks exactly as expected.

☎️ Customer Support:

Customer support is responsive and easily accessible through multiple platforms, offering instant solutions to queries.

🔄 Return Policy:

Returns can be initiated via email or website, though the process was delayed due to a change in the return procedure. The reverse pickup took 4 days, and there’s a 15-day return window. Refunds were processed into the bank account within 4 days of the return request. No additional costs were charged for the return.

⭐️ Reviews on other channels:

While there are few online reviews, the brand has a positive presence on social media, with the products looking premium and well-received by customers.

🏆 Final Verdict:

Biba offers a smooth shopping experience with accurate product descriptions, fast delivery, and good-quality fabric. The return process could be more streamlined, but overall, it remains a reliable brand with a solid reputation. Add it to your ALT collection to ensure that you don't miss it next time.