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🟢 🟢 🟢 🟢 Overall Score - 135/150
Cava Athleisure is an Indian brand offering stylish, comfortable activewear for women. Known for its trendy designs and functional pieces, Cava blends fashion with performance, providing high-quality clothing perfect for workouts and casual wear alike.
Established Year | 2019 |
Focus | On Trend |
Quality | 🟢 comfort meets style 💯 |
Delivery Experience | 🟢 fast and flawless |
Returns Experience | 🟢 zero hassle, all ease |
Customer Service | 🟢 always ready to assist 🙌 |
📦 Shipment:
Cava Athleisure provided regular WhatsApp updates, keeping customers informed throughout the process. The tracking details were timely, but delivery took 6 days, which is slightly longer than expected.
🚪Delivery Policy:
There were no delivery charges, and the product arrived safely within 6 days. The shipping experience was smooth and hassle-free.
🎁 Product Experience:
The product matched the images on the website perfectly, and the sizing was spot on. What you see is what you get, building trust between the brand and the customer.
👚 Fabric & Quality:
The quality of the fabric was excellent, and the product met expectations. The only minor flaw was the outer packaging, which could have been more polished. Still, the overall product experience was highly positive.
☎️ Customer Support:
Cava Athleisure offers multiple channels for customer support, including phone, WhatsApp, and email, with prompt responses. This availability and quick reaction to queries made the customer support experience very satisfactory.
🔄 Return Policy:
Returns are easy to initiate via the website, with reverse pickup happening within 4 days. The return window is 15 days, and refunds are offered in the form of store credits valid for 6 months. While no additional return costs are involved, store credits can be restrictive for those who prefer refunds back to their original payment method.
⭐️ Reviews on other channels:
Though the brand has limited reviews on Myntra, the ones available are highly positive, with most ratings above 4.5. This reflects a strong satisfaction rate among customers.
🏆 Final Verdict:
Cava Athleisure delivers on product quality, customer service, and return flexibility. Customers are generally happy with their purchases, as reflected in consistently high ratings. The only areas for improvement would be slightly faster delivery times and more polished outer packaging.