BRAND REVIEWS
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Chidiyaa
🟢 🟢 🟡 🟢 Overall Score - 129/150
Chidiyaa is an Indian fashion brand offering handcrafted, artisanal clothing. Known for its block-printed designs and sustainable practices, Chidiyaa blends traditional techniques with modern silhouettes, creating elegant, timeless pieces that celebrate Indian craftsmanship.
| Established Year | 2019 |
| Focus | On Trend |
| Quality | 🟢 beautiful and authentic |
| Delivery Experience | 🟢 smooth and timely |
| Returns Experience | 🟡 could be simpler |
| Customer Service | 🟢 helpful and attentive 🌸 |
📦 Shipment:
Chidiyaa provides timely updates via WhatsApp, ensuring customers are kept in the loop about their order status.
🚪Delivery Policy:
The order was delivered within 4 days, with no additional delivery charges. The delivery timeframe is quite satisfactory, making for a smooth experience.
🎁 Product Experience:
The product exactly matched the images shown on the website, and the sizing was also accurate. Chidiyaa’s use of hand-block printing instead of machine replicas adds authenticity and a unique touch to their garments. The colors and quality of the prints reflect the effort and craftsmanship put into the products.
👚 Fabric & Quality:
The fabric quality stood out, with a focus on hand-block prints that make the products feel special and distinct. The colors and overall presentation of the fabric lived up to expectations.
☎️ Customer Support:
Chidiyaa offers customer support via chatbot and live agents on their website, making it easy to get help when needed. The response time was reasonable and the experience pleasant.
🔄 Return Policy:
Return requests need to be placed via email. The return window is quite short—just 2 days—which might be inconvenient for some customers. Additionally, return pickups involve a Rs. 300 charge, and refunds take about 13 days to process. This return policy could definitely be more flexible and customer-friendly.
⭐️ Reviews on other channels:
Chidiyaa generally has positive ratings between 3.5 to 4.5 stars. Many customers have recommended the brand on Reddit and Instagram, highlighting its unique hand-block prints and high-quality products.
🏆 Final Verdict:
Chidiyaa offers a unique and high-quality product experience with its hand-block printed garments and timely delivery. While the return policy and refund timeframe could use some improvements, the brand’s authenticity and craftsmanship make it a favorite among those looking for artisanal and handcrafted clothing.
