BRAND REVIEWS
At ALT, we ordered from 100+ brands ourselves and have summarized the experience with each brand to make it easy for you to take the call.
Discover confidently with ALT, knowing we’ve done the homework for you.More Brands →
COVER STORY
🟢 🟢 🟢 🟢 Overall Score - 137/150
Cover Story is an Indian fashion brand focused on chic, feminine clothing. Inspired by global trends, it offers stylish, contemporary pieces designed for the modern woman, blending elegance with a playful edge.
| Established Year | 2013 |
| Focus | On Trend |
| Quality | 🟢 what you would expect |
| Delivery Experience | 🟢 pretty fast |
| Returns Experience | 🟢 smooth |
| Customer Service | 🟢 how it should be |
📦 Shipment:
Cover Story offers a reliable tracking system via their website, although they don’t send updates through WhatsApp. You’ll still be able to keep tabs on your order easily.
🚪Delivery Policy:
Expect your order to arrive within 3 days, which is pretty quick. There’s a small Rs. 50 delivery charge for orders below Rs. 450, but that’s quite reasonable.
🎁 Product Experience:
The products you receive match the images on the website, with no unpleasant surprises. The t-shirts are of decent quality, making them perfect for daily wear.
👚 Fabric & Quality:
The fabric and quality of the t-shirts are good and align well with what’s described online. Ideal for casual, everyday outfits.
☎️ Customer Support:
Customer support is easy to reach via their working chatbot and customer service executives on their website. They’re responsive and ready to assist with any issues.
🔄 Return Policy:
Returning items is straightforward with a request placed on their website. They offer a 30-day return window, and the brand provides reverse pickup with no additional costs. Refunds are processed directly into your bank account within 3 days of initiating the return, and the reverse pickup takes just 2 days.
⭐️ Reviews on Marketplaces:
The brand enjoys a positive reputation with mostly happy customers. Reviews are plentiful across social media and e-commerce platforms, highlighting customer satisfaction.
🏆 Final Verdict:
Cover Story provides a seamless shopping experience with accurate product representation, high-quality materials, and excellent customer service. The easy return process and quick refunds make it a dependable choice for fashion-forward shoppers - add it to your ALT brands.
