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π’ π’ π’ π’ Overall Score - 135/150
FabAlley is an Indian fashion brand known for its bold, trendy clothing and accessories for women. Offering a mix of edgy, fashion-forward styles, it provides affordable, statement-making pieces designed for the modern woman who loves to stand out.
Established Year | 2012 |
Focus | On Trend |
Quality | π’ fab styles, fab quality β¨ |
Delivery Experience | π’ smooth and right on time |
Returns Experience | π’ no-fuss returns |
Customer Service | π’ friendly and reliable πββοΈ |
π¦ Shipment:
Faballey provides regular SMS updates, ensuring customers stay informed about their order status.
πͺDelivery Policy:
The order was delivered quickly within 2 days, and there were no additional delivery charges, making the process seamless and efficient.
π Product Experience:
The productβs color was an exact match to the website images, and the fabric, georgette, was accurately described on the website.
π Fabric & Quality:
The fabric quality was excellent, with no discrepancies between the product description and the actual product.
βοΈ Customer Support:
Customer support is easily reachable via WhatsApp and phone, with timely responses and helpful service.
π Return Policy:
Returns can be initiated through the website, and the reverse pickup took 3 days. The brand offers a 7-day return window, and while refunds are provided as store credits, the process was smooth and completed within 3 days. No extra charges were applied for the reverse pickup.
βοΈ Reviews on other channels:
Faballey enjoys positive reviews, with most customers praising the product quality. However, some customers have raised minor concerns about store credit refunds.
π Final Verdict:
Faballey delivers high-quality products with quick shipping and responsive customer service. Although the refund in store credits may not be ideal for everyone, the overall experience is reliable and satisfactory.