BRAND REVIEWS
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Jaypore
🟢 🟢 🟢 🟡 Overall Score - 129/150
Jaypore is an Indian brand offering handcrafted clothing, accessories, and home decor. Known for its curated, artisanal designs, it blends traditional Indian craftsmanship with contemporary style, catering to those who appreciate unique, heritage-inspired pieces.
| Established Year | 2012 |
| Focus | On Trend |
| Quality | 🟢 elegance and quality, always |
| Delivery Experience | 🟢 timely and seamless |
| Returns Experience | 🟢 smooth |
| Customer Service | 🟡 could use a bit more warmth |
📦 Shipment:
Jaypore provides timely tracking details via SMS, though WhatsApp notifications are limited to promotional updates only.
🚪Delivery Policy:
The order was delivered within 3 days, which is quick and reliable. There’s a Rs. 100 delivery charge for orders below Rs. 999, which is fairly reasonable.
🎁 Product Experience:
The product closely matched the images on the website, with only a minor difference in brightness (about 5%), which isn’t a major issue. The quality of the product was impressive, with smooth and breathable fabric. The package even included a premium dust bag, adding an extra touch of elegance to the shopping experience.
👚 Fabric & Quality:
The fabric quality was top-notch, delivering a premium feel and comfort. It lived up to the brand’s reputation for offering high-quality ethnic wear.
☎️ Customer Support:
Customer support could use some improvement. There’s no real-time support available, making it difficult to get immediate assistance. The process often involves email back-and-forth, which isn’t the most efficient method.
🔄 Return Policy:
The return process is not straightforward and involves multiple conversations with the brand to resolve. There’s a 10-day return window, and the reverse pickup facility is available. While there’s no charge for return pickups, the refund took 11 days to process, which is relatively long.
⭐️ Reviews on other channels:
Jaypore has received mixed reviews on various rating platforms and Reddit, with some complaints regarding delivery, quality, and website usability. However, no such negative comments were found on Instagram, where the brand maintains a premium image.
🏆 Final Verdict:
Jaypore provides high-quality products with a good delivery experience. However, the lack of real-time support and complicated return process might put off some customers. The brand’s premium feel and packaging make it a good choice for those looking for ethnic wear, but it could benefit from better support and a smoother return process.
