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🟢 🟢 🟢 🟢 Overall Score - 132/150
Label Ritu Kumar is a fashion brand offering contemporary, eclectic clothing with a touch of Indian heritage. Known for its fusion of traditional prints and modern silhouettes, it delivers stylish, high-quality pieces that blend cultural richness with modern elegance.
Established Year | 1969 |
Focus | Designer |
Quality | 🟢 pure elegance, every time |
Delivery Experience | 🟢 right on point |
Returns Experience | 🟢 easy returns, no fuss |
Customer Service | 🟢 there when you need them ✨ |
📦 Shipment:
The Beach Company doesn’t provide WhatsApp updates or regular tracking notifications. However, the lack of tracking updates may be inconvenient for some shoppers.
🚪Delivery Policy:
The order was delivered within 2 days, with an Rs. 80 delivery charge for orders under Rs. 1,000. The delivery was fast.
🎁 Product Experience:
The product was as expected, with stretchable material that matched the website images perfectly, offering a true-to-life representation.
👚 Fabric & Quality:
The fabric quality was good for swimwear, providing the expected durability and comfort.
☎️ Customer Support:
Customer service was easily accessible across various platforms, with quick responses to queries.
🔄 Return Policy:
Returns need to be initiated via phone or email. The reverse pickup took 1 day, and there’s a 7-day return window available. Refunds are processed directly into the bank account within 3 days, with no additional return costs involved.
⭐️ Reviews on other channels:
There have been a few negative reviews regarding the website’s functionality and operational issues, which affected the shopping experience for some customers. However, most reviews are positive about the brand’s support and product quality.
🏆 Final Verdict:
Label Ritu Kumar offers a reliable shopping experience with timely delivery and accessible customer support. While the fabric quality and website functionality could be improved, the brand provides a good overall experience for shoppers looking for premium ethnic wear.