BRAND REVIEWS

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ONLY

🟢 🟢 🟢 🟢 Overall Score - 137/150

ONLY is a global fashion brand offering trendy, youthful clothing for women. Known for its edgy, casual styles, ONLY delivers on-trend pieces that blend effortless cool with everyday comfort, perfect for the fashion-forward woman.

Embedded Asset
Established Year1995
FocusOn Trend
Quality🟢 really good, value for money
Delivery Experience🟢 super fast 💨
Returns Experience🟢 stress free 😎
Customer Service🟢 quick responses & resolutions

📦 Shipment:

Tracking updates were not provided via WhatsApp, but email updates were sent within 2 days of placing the order.

🚪Delivery Policy:

The order was delivered within 2 days, which is quick. However, there is a Rs. 99 delivery charge for orders below Rs. 2,499.

🎁 Product Experience:

The product matches the images on the website perfectly. With a size guide available on the site, the overall fit and look were exactly as expected.

👚 Fabric & Quality:

The fabric quality feels premium, and the product looks high-end. However, the packaging could be improved, although the product itself was great.

☎️ Customer Support:

Customer support is highly responsive, answering calls immediately. This ensures a smooth communication process, especially when checking the status of refunds.

🔄 Return Policy:

The return process was smooth. The reverse pickup was arranged within 2 days, and there were no additional charges for returns. Refunds were processed and credited to the bank account within 6 days of initiating the return request, with a 15-day return window.

⭐️ Reviews on other channels:

Customer reviews on social media and e-commerce platforms reflect a positive sentiment toward the brand, highlighting satisfaction with both product quality and service.

🏆 Final Verdict:

Only provides a high-quality shopping experience with quick delivery, accurate product descriptions, and excellent customer support. Despite the minor delivery charge and need for better packaging, the overall experience is top-notch. Find your perfect fit from Only on ALT.

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