BRAND REVIEWS
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Oziss
🟢 🟢 🟢 🟢 Overall Score - 130/150
Oziss is an Indian fashion brand offering contemporary, stylish clothing for women. Known for its trendy designs and modern silhouettes, Oziss provides versatile, high-quality pieces that cater to the fashion-forward woman who loves to stay ahead of the curve.
| Established Year | 2020 |
| Focus | On Trend |
| Quality | 🟢 absolutely delivers 🔥 |
| Delivery Experience | 🟢 quick and smooth |
| Returns Experience | 🟢 easy-peasy |
| Customer Service | 🟢 there for you every step 👌 |
📦 Shipment:
Oziss provided shipment details within 2 days, but no updates were received on WhatsApp. Overall, tracking information was timely through email.
🚪Delivery Policy:
The order arrived within 3 days, and there were no delivery charges, which is a strong point for the brand.
🎁 Product Experience:
The product received closely matched the image, although the color was slightly off—appearing cream white instead of pure white as shown online. However, the quality and fit were accurate.
👚 Fabric & Quality:
Customers were pleased with the premium packaging and high-quality fabric. The product lived up to expectations in terms of materials and durability.
☎️ Customer Support:
Oziss provides solid customer support, with easy access via WhatsApp. They respond quickly and efficiently to queries, ensuring a smooth communication experience.
🔄 Return Policy:
Returns are handled via email, with a 7-day return window. However, there is a return fee of ₹100, and the refund is only available in store credits. The pickup process was smooth, taking 1 day, and the refund was processed within 4 days. The additional return cost detracted from the experience slightly.
⭐️ Reviews on other channels:
While there aren't extensive reviews available, customer feedback is generally positive. Some mentions about discrepancies in color were noted, but the quality was praised across the board.
🏆 Final Verdict:
Oziss offers a reliable experience with fast delivery and premium product quality. A few areas for improvement include eliminating additional return fees and ensuring product color accuracy. Overall, it's a brand that delivers on quality but could fine-tune some aspects of its service for a more seamless customer experience.
