BRAND REVIEWS
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True Browns
🟢 🟢 🟢 🟢 Overall Score - 135/150
True Browns is an Indian fashion brand that reimagines traditional wear with a contemporary twist. Known for its elegant, heritage-inspired designs, it offers timeless pieces that celebrate Indian craftsmanship while catering to the modern woman who values culture-infused fashion with a minimalist aesthetic.
| Established Year | 2016 |
| Focus | On Trend |
| Quality | 🟢 elegance crafted to perfection ✨ |
| Delivery Experience | 🟢 smooth and dependable |
| Returns Experience | 🟢 effortless and easy |
| Customer Service | 🟢 warm and attentive support 🌸 |
📦 Shipment:
True Browns sends regular WhatsApp updates, ensuring customers are well-informed.
🚪Delivery Policy:
The product matched the website images exactly, providing an accurate and reliable shopping experience.
🎁 Product Experience:
The product matched the website images exactly, providing an accurate and reliable shopping experience.
👚 Fabric & Quality:
The fabric was extremely soft, smooth, and comfortable, meeting expectations in terms of quality and feel.
☎️ Customer Support:
Customer support is easily reachable via WhatsApp and responds promptly, offering timely assistance.
🔄 Return Policy:
Return requests can be initiated through the website. The reverse pickup took 3 days, and there’s a 7-day return window. Refunds are processed directly into your bank account within 3 days after initiating the return, with no additional charges for pickup.
⭐️ Reviews on other channels:
Most recent reviews on e-commerce platforms are positive, although some quality concerns have been raised by customers.
🏆 Final Verdict:
True Browns offers fast delivery, premium-quality fabrics, and reliable customer support. While the brand is well-regarded, a few quality-related issues have been noted, but overall, the experience remains positive and trustworthy.
